Frequently Asked Questions
We attempt to make the enquiry and booking process with us as easy and as straight forward as possible. If, however, you have any outstanding questions, we hope that we have answered them below. If there is anything that still needs clarifying then do not hesitate to contact us. The following should be used as a guide only but it is worth reading so that you are familiar with the whole booking process. Please also refer to our Pre-booking Info and Terms and Conditions pages for more information.
ifyouski.com, why use ifyouski.com and how to use this website.
Before you book a ski holiday
Following a ski holiday booking
ii) Tickets: Tickets will not usually be received until 7 days before the holiday start date. These will confirm flight times (which may have changed from any previous information received from us!) so it is important that these are checked very carefully. The tickets will be either sent to the group leader by post or to the group leader’s email address so it is very important that the group leader has access to the email address as provided to us for this purpose.
iii) Flight Time: Flight times may change even after tickets have been issued; if this is the case we will contact you as soon as possible to inform you of any change. If you have any queries at all regarding your tickets or flight details then please contact us.
The Other Bits
The following points have been mentioned above, or are explained further in our Terms and Conditions, but we believe it is prudent to highlight again these points of particular significance, so they don’t become an issue…
i) FLIGHTS: Flights are subject to availability and are usually based on the cheapest departure airport. ii) FLIGHT TIMES: On both enquiring and booking, just be aware that flight times MAY change following booking confirmation. Check your tickets for confirmed flight times - they will ONLY be displayed on your tickets. iii) HOLIDAY PRICES: Prices of holidays may alter during the enquiry process. iv) TICKETS: Tickets are issued around 7 days before departure.
If you are thinking of making a ski holiday booking with us, you may find the following page useful: Pre-booking Information.
If you have any questions on these FAQs, please contact us
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