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A Day in the Life of Sarah
working as a services manager

Services Manager - My Day

Verbier, St Anton and Chamonix

Every day is different and that is what is so appealing about the job. The Services Manager is responsible for the smooth running of a certain number of resorts.

This includes supporting all of the staff, making sure that the standards of cooking and cleaning are kept up and generally problem solving wherever I am which could mean that I suddenly have to cook in a chalet for 20 people and have just 1 hour to produce a 4 course meal and canapés. I am also an advice line for the chefs and chalet hosts for example; I help with special dietary requirement menus and shopping.

The area that I cover is very large and the driving is the least favourite part of the job. I cover an area from France, through Switzerland and into Austria working in all Simply Ski chalets in my area.

I generally try and start work at the same time as the chalet staff in the morning, helping with breakfast and the preparation of food for that day. It is a time for me to get to know the staff and give them hints and advice from my experience.

I then have the time to address any cleaning issues that may have arisen and if necessary, clean the chalet with the staff to show the exact standards that we expect. I then usually have a chance to ski if everything is under control. I will meet with the Resort Manager in the afternoon and discuss any matters that have arisen. After this I will then go and help in another chalet so that I can maximise the number of people that I can work with in a visit.

It is a great job. I get to meet and work with a large number of staff, I get to ski in all of the resorts that I work in and I decide on my own timetable allowing me to be flexible.