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A Day in the Life of Hari Evans
working as a resort manager

Resort Manager

From staff management to customer relations, this job is as challenging as it is rewarding. There is no "typical" day as the job is so people based and varied.

Each day provides contact with the guests, as you'll be visiting the chalets on a daily basis.

You spend Saturdays going to the airport to wave off departing guests and welcome the new ones.

Sundays you'll be organising lift passes, ski lessons and equipment hire.

On Wednesday, along with your Relief Rep, you'll be laying out and clearing up breakfast and afternoon tea in the chalets as it's the chalet staff's day off.

Weekly staff meetings and chalet inspections [ to check that Simply's high standard of cleanliness is being adhered to] will help to keep you abreast of any staff and chalet issues. Weekly accounts and reports need to be completed accurately and on time, to go to your Service Manager, the UK and the overseas office.

There are also important local relationships to develop: with the chalet owners, the lift pass office, ski school and ski hire shop to name a few. If you're well organised, there's still plenty of time to ski up to 6 days a week.

Hard work, good fun and very rewarding sums up my 5 months in Courchevel 1300. I learnt a lot and hope to be back next winter for more. Need I say more!


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