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 Can you send your best prices by email or find us a holiday to suit our group?For any holiday booking enquiries, we request that you call our specialist booking agents. The team will be able to help you with any query you may have regarding your holiday, such as checking availability, providing you with a quote and booking holidays. We are able to provide a more personal service over the telephone and as such we are unable to respond by email to each individual enquiry. 0870 043 5305 Chalet holidays 0870 043 5306 Hotel holidays and short breaks 0870 198 0120 Apartments and accommodation only Opening hours are Monday-Friday: 9am-6pm Saturdays: 10am-2pm Sundays: Closed Back to top of page We've booked flights but now need to find accommodation?It can be very difficult to find short stay accommodation in the alps. We recommend that you try the local tourist offices. Back to top of page How can we arrange tranfers or transport from the airport to resort?Please go to the Transfers section on the site. Here you will find information and transfer contacts from most of the major European ski airports. Back to top of page Why should I book with ifyouski?Our booking agents are all skiing experts and through their wealth of knowledge and experience they can find you exactly the holiday you want and at the best available price. As independent agents, they have the luxury of being able to sell you the holiday you want rather than the holiday they need to sell and the service is free. Our agents are also ABTA and ATOL bonded which means that you will be able to book with us with confidence. To find out more about why you should book with ifyouski, click HERE >> Back to top of page When should I book my next ski holiday?People wishing to travel over the peak-dates (Christmas, New Year, half-term and Easter holidays) should start looking in the springtime to guarantee the largest choice and therefore maximise their chances of finding the ideal holiday. These dates get booked up well in advance of the ski season even starting. However, do not panic - even if you think you have left it a bit late please do give our sales team a ring who will do their best to find some suitable options for you. Large groups should also look to book around the summer time for the widest choice as large chalets are quite scarce and the most popular do get booked quite quickly. Back to top of page How do I go about booking my holiday?Please contact our sales team who will confirm the availability and total price of your holiday and take your details and payment over the telephone. There is no charge for switch or debit cards but credit cards do carry a 1.5% surcharge. The confirmation will then be emailed to you within 24 hours and you will receive your travel documents 2 weeks before departure. Back to top of page What's included in the price?Chalets For chalet holidays unless otherwise stated, return flights and airport taxes, transfers, accommodation for 7 nights, with half board for 6 nights (so the chalet staff can have a day off) including wine and afternoon tea are all included. Ski/Board rental, lift passes, lunch, insurance are not included. Hotels For Hotel holidays unless otherwise stated, return flights, airport taxes, transfers and accommodation for 7 nights are included. Our sales team will confirm with you the board basis i.e. Bed & Breakfast, Half Board or Full Board. Back to top of page Are there any hidden extras?The price shown on the site is the basic adult price. There may be certain supplements such as the following: Please contact our sales team for an accurate quote. Back to top of page What discounts can I expect?Discounts vary substantially according to travel dates and the ages of children. Please contact out sales team for an accurate quote. Back to top of page What are the difference between the train options?Dover Snowtrain - the coach departs from Dover on Friday evening and boards the ferry to Calais where you meet the SNCF sleeper train to your destination. You arrive at resort on Saturday morning and will enjoy 8 days of skiing. Direct Overnight Eurostar - departs from Waterloo or Ashford on Friday evening and will get you to resort very early on Saturday morning for 8 days of skiing. Please note that couchettes are not available on this service and you will be allocated a seat. Overnight Eurostar via Paris - the Eurostar departs from Waterloo on Friday afternoon and takes you to Paris where you have a couple of hours for dinner before transferring to the overnight SNCF sleeper train with couchettes to your destination. Once again you will get 8 days of skiing. Direct Daytime Eurostar - departs from Waterloo or Ashford on Saturday morning and gets you to resort in the early evening. We cannot be held responsible for the exact quality of the chalets. Star ratings are an indication only and in no way compare to standard hotel ratings. Back to top of page What happens after I book?Confirmation of your booking will be emailed to you within 24 hours from our agents. You will then be sent the tour operator's booking form which you will have to complete and return. A Confirmation Invoice including a statement with the date that the balance is due will then be sent to you. You will then receive your travel documents 2 weeks before departure. If you booked within 8-10 weeks of departure then full payment will have already been taken. If you booked at the last minute (within 1 week) you may have to collect your tickets at the airport. Most operators charge £3-£10 for this service. Back to top of page What do the star ratings mean?Chalet Star Ratings The star ratings are a guide to the level of the accommodation and service. They are intended to provide a comparison for properties in different resorts and belonging to different tour operators and are as follows:  Budget - perhaps not the best location and a low ratio of baths to beds Simple - with better ratio of baths to beds and higher level of service Comfortable - mid range and good level of service Very comfortable - with high level of service - high ratio of baths to beds Luxury - the ultimate in both accommodation and service
 Where a half star is used this means that the chalet has something extra special within its grade. This may be the luxury of a private sauna or hot-tub for example, a particularly conevient location, sensational views, or just that indefinable 'j- ne-sais-quoi' which has made the chalet a favourite”.
We cannot be held responsible for the exact quality of the chalets. Star ratings are an indication only and in no way compare to standard hotel ratings. Hotel Star Ratings The star ratings given for hotels on the website are the tour operators' own grading. They do not necessarily reflect the official national star rating of each hotel. Back to top of page Are the prices I see on the site up-to-date?We make every effort to ensure that all information on ifyouski is correct and up-to-date. However all prices, discounts, property descriptions, star ratings and other holiday related information should be considered indicative until confirmed by our agents (Ski Solutions). If we are notified of any errors or omissions on the site we will do our best to correct them as soon as is feasibly possible. Back to top of page Are transfers included in the price?Transfers by coach from the airport to the resort and back are usually included in the price of a chalet or hotel holidays unless stated. Back to top of page Can I pre-book ski-packs?
This covers lift passes, ski equipment hire and lessons. You can only pre-book ski packs through certain tour operators. To see if it is possible to do this with your choice of holiday package please contact our sales team. If the company operating your chosen holiday does not offer this option there will be a service provided on the transfer coach when the representatives will take ski-pack bookings. You can pay by cash or credit card (there may be a small surcharge for cards) and they will deliver your passes to your accommodation and organise lessons and a suitable time slot for you to visit the nearest ski-hire shop to minimise the waiting time. Some tour operators even offer in-chalet ski and boot fittings. Alternatively you can pre-book your ski and board rental on ifyouski. You could save up to 40%! Simply click HERE >> Going to France? Then you can pre-book lift passes, ski school, creche and transfers HERE >>. For more information on ski schools and creches click HERE >> Back to top of page Do I need to buy ski insurance before I go?We highly recommend that you buy ski and travel insurance as soon as you book your holiday so that you are covered for cancellation immediately. The Ski Club of Great Britian has some of the most comprehensive snowsports insurance cover on the market - with on and off piste skiing and snowboarding (with or without a guide), snow parks, cross country skiing, ski touring, heli skiing, recreational racing, snow shoeing, dog sledding, bob sleighing, ice skating, curling, parapenting and tobogganing – all included as standard. Back to top of page How do I go about planning my next trip using ifyouski?On ifyouski there are 100's of pages of information that can help you plan your next trip. Use our resort guides and user reviews or our resort favourites to find your ideal resort. We also have useful booking guides that will help with the following: Groups Use our guide to group bookings which gives you tips on how to organise and book a group plus links to our best group chalets, the best resorts for groups and the discounts that may apply. Families Use our guide to family bookings which gives you tips on how to organise and book your family ski trip plus links to our best family chalets, the best resorts for families, and the school holiday dates. Beginners Use our guide for first timers which gives you advice on which resort to go to, controlling costs plus when to go. It also gives a list of the best resorts for beginners. Back to top of page How can we get our chalet or apartment included on ifyouski?To be included in our holiday search you generally need to be a bonded packaged tour operator (flights and transfers included) and be working with Ski Solutions - our ski holiday agents. If you are an accommmodation only provider and are interested in advertising then please use our contact form to enquire about advertsising opportunities on the site or in the newsletter. You can see examples of previous campaigns and site traffic numbers here. Back to top of page |
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