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| Frequently Asked Questions |
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How can I prevent getting my skis stolen from outside mountain restaurants and
what should I do if it does happen?
Separate your skis or swap one ski with someone else. If they are stolen,
you should report it to the police, your insurers and the ski hire shop
(if applicable) as soon as you can.
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If I damage
or lose my rental skis will they be covered by my insurance?
Check your policy. Shops will charge you the replacement cost, so make
sure you are covered up to a reasonable value. They will expect you to
pay up front and then claim it back. However, many shops now offer their
own separate insurance to cover theft and damage, so you won't have to
pay a penny in the resort.
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What happens if I have an accident on the slopes and end up at medical centre after
a hair-raising blood wagon ride and a heli-rescue, but with no money?
Usually your skis will be kept as a guarantee of payment when you are
rescued from the mountain. The ambulance company will take your details
and bill you later. Contact your insurance company as soon as possible.
This should save you from paying up front. To make life easier, some insurance
companies provide a waterproof card with an international emergency number
that you can take on the slopes.
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I want
to ski off-piste with some of my friends who know the area that I am going
to very well. Will my package holiday insurance cover me?
Most policies that do cover you off-piste stipulate that you must be
with a qualified guide. If you do want to ski without a guide, you may
be able to find a specialist policy that will cost more. In France, you
can buy the Carte Neige insurance, which is available at most lift ticket
offices.
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What happens
if I become ill on holiday and need to see a doctor? I've heard that you
have to pay for all healthcare abroad. Is that true?
Certainly in most other European countries and the States healthcare
is not free. However, if you are travelling to a country in the European
Union, pick up an E111 at your local post office and at least then you
may be able to claim back some of what you paid. In the States, make sure
you are adequately covered by insurance.
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